COVID-19 Update (January 4th, 2021) — While our offices remain closed to the general public, Musson has resumed selected operations in compliance with county guidelinesNon-contact pickup remains available for customers who place their order online, by email, or by phone.

Most of our team continues to work remotely, and many employees are available through their direct extensionIn an emergency, please contact us at or by leaving a voicemail in our general mailbox.

ETC On-Site Service Ticket

$3,350.00 each
  • No longer sold as a ticket, all field service calls are now "Priced on Application".

Introducing the ETC Service Ticket!  Includes one-day of on-site ETC Technician services to help service your ETC system to help keep your ETC gear in great shape.  Add a Service Ticket or two when purchasing a new ETC System for unexpected emergencies, or buy after the dust settles to ensure you get the most out of your existing gear.

  • Purchase includes serialized ticket number and instructions on how to redeem and schedule with ETC
  • Example Services Included:
    • Updating Software
    • User Training
    • Basic Equipment Cleaning (fan filters, etc.)
    • Diagnosing System Issues and Errors
  • Not Included:
    • Repair Parts
    • Loaner Gear
    • In-depth Console Training (see the Training Ticket instead)
  • Located near California or Oregon?  We have several Authorized ETC Field Service Technician on staff and can usually provide this same service at a reduced price.  Send us an email or call us for details about our ETC Service Calls.
  • If this is an emergency, before purchasing please first contact ETC Tech Support at 1-800-688-4116 or  They will get back to you within 15 minutes.
  • Expires 24 months after purchase.
IncludesSerialized Ticket for a one-day service call
IncludesSerialized Ticket for a one-day service call
Part #9900K1120
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