ETC On-Site Service Ticket

• No longer sold as a ticket, all field service calls are now "Priced on Application".

Introducing the ETC Service Ticket!  Includes one-day of on-site ETC Technician services to help service your ETC system to help keep your ETC gear in great shape.  Add a Service Ticket or two when purchasing a new ETC System for unexpected emergencies, or buy after the dust settles to ensure you get the most out of your existing gear.

• Purchase includes serialized ticket number and instructions on how to redeem and schedule with ETC
• Example Services Included:

  • Updating Software
  • User Training
  • Basic Equipment Cleaning (fan filters, etc.)
  • Diagnosing System Issues and Errors
• Not Included:

  • Repair Parts
  • Loaner Gear
  • In-depth Console Training (see the Training Ticket instead)
• Located near California or Oregon?  We have several Authorized ETC Field Service Technician on staff and can usually provide this same service at a reduced price.  Send us an email or call us for details about our ETC Service Calls.
• If this is an emergency, before purchasing please first contact ETC Tech Support at 1-800-688-4116 or service@etcconnect.com.  They will get back to you within 15 minutes.
• Expires 24 months after purchase.