Congo jr Windows 7 Upgrade

• ETC discontinued this specific part number in October 2018, the Windows 7 Upgrade is the replacement.  While Cobalt hardware is no longer available, ETC will continue to develop the software for at least the next 5 years.
  Need service for your existing hardware?  Send us an email!

Did you know that most Congo jr consoles made before May 2014 are running Windows XP?  This service will upgrade your Congo jr console to Windows 7.  Includes a new motherboard, solid state hard drive, multi-touch monitor compatibility, and a 2-year extended warranty.

• Requires shipping console back to ETC, typically takes 3-4 weeks*
• Loaner consoles may be available, but are on a first-come, first-served basis and not guaranteed.
• Console Serial Number Look on the right side (near the back) of the console for a white sticker
• Current Software Version Displayed in the lower left corner of screen 1 (please use full number, i.e. v7.3.1).
• Requires shipping to ETC's factory in Wisconsin (not included)
• Hardware upgrade only.  Does not fully unlock the max output of 12 universes unless you previously purchased an upgrade.
• Do you have universal fader wings or Master Playback Wings, and do they NOT have an orange USB connector on the back?
  After this update they can't be docked directly to your console and will need a USB cable connection. See this page, or include serial numbers for your fader wings with your request.
• * Assuming you still have the original packaging, or a safe way to ship the console.  Replacement packaging is available, but typically takes a week to arrive after an order is placed.