COVID-19 Update — On March 31st our county ordered all non-essential businesses to remain closed until Sunday, May 3rd in order to help slow the spread of COVID-19 (Coronavirus) in our community.  For more details, see our official announcement of the original March 16th county order.

While our team continues to work remotely from home, our phone line now goes directly to voicemail.  In an emergency, please contact us at

At this time, we are scheduled to resume full operations on Monday, May 4th.  However, this may occur earlier/later based on guidelines from healthcare professionals.

Gio @5 Upgrade to 48 Universes

GIO @5 20K UP
GIO @5 20K UP
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Ready to unleash more power from your Gio @5 console?  This upgrade will increase the number of DMX addresses your system can output to the max capacity of 48 Universes (24K)¹.

  • Console Serial Number Look on the right side (near the back) of the console for a white sticker
  • Console ID What you named your console in the shell settings menu.  Can be displayed by pressing the [About] key with a clear command line.
  • Current Software Version Displayed when you press the [About] key with a clear command line (please use full number, i.e. v2.
  • See this ETC page for instructions on how to perform the upgrade.
  • ¹ Technically supports up to 64 DMX universes once fully unlocked, however a free factory upgrade code is required so ETC can provide you personalized support.
Lighting Console
DMX Addresses24,576 (48 universes)
Model #GIO @5 20K UP
Part #4390A0060
Our SKUGIO @5 20K UP
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