COVID-19 Update (January 4th, 2021) — While our offices remain closed to the general public, Musson has resumed selected operations in compliance with county guidelinesNon-contact pickup remains available for customers who place their order online, by email, or by phone.

Most of our team continues to work remotely, and many employees are available through their direct extensionIn an emergency, please contact us at or by leaving a voicemail in our general mailbox.

Ion Classic Upgrade

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Ready to unleash more power from your Ion Classic console?  This upgrade will increase the number of DMX addresses your system can output to max capacity.

  • Which Upgrade To Choose?
    • 3K (6 Universes) For Windows XP consoles (made before May 2014 and no Windows 7 Upgrade)
    • 6K (12 Universes) For modern Windows 7 consoles (made after May 2014)
  • Console Serial Number Look on the right side (near the back) of the console for a white sticker
  • Console ID What you named your console in the shell settings menu.  Can be displayed by pressing the [About] key with a clear command line.
  • Current Software Version Displayed when you press the [About] key with a clear command line (please use full number, i.e. v2.
  • See this ETC page for instructions on how to perform the upgrade.
Model #ION UP
In early 2019, XP-based consoles will stop receiving software updates and bug fixes.  Impacts the following consoles:
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