Element Windows 7 Upgrade

• ETC discontinued this specific part number in October 2018, the Windows 7 Upgrade is the replacement.

Did you know that most Element consoles made before May 2014 are running Windows XP?  This service will upgrade your Element console to Windows 7.  Includes a new motherboard, solid state hard drive, multi-touch monitor compatibility, and a 2-year extended warranty.

• Requires shipping console back to ETC, typically takes 3-4 weeks*
• Loaner consoles may be available, but are on a first-come, first-served basis and not guaranteed.
• Console Serial Number Look on the right side (near the back) of the console for a white sticker
• Console ID Displayed in the shell maintenance menu, select the "Upgrade Console" option. For more info, see steps 1-5 of this article by ETC.
• Current Software Version Displayed when you press the [About] key with a clear command line (please use full number, i.e. v2.0.1.9.0.41).
• Requires shipping to ETC's factory in Wisconsin (not included)
• Hardware upgrade only.  Does not fully unlock the max output of 12 universes unless you previously purchased an upgrade.
• * Assuming you still have the original packaging, or a safe way to ship the console.  Replacement packaging is available, but typically takes a week to arrive after an order is placed.