Element Windows 7 Upgrade
No longer available, product has been discontinued.
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ETC discontinued this specific part number in October 2018, however you can still purchase a Windows 7 Upgrade for your Element (1) console.
Did you know that most Element consoles made before May 2014 are running Windows XP? This service will upgrade your Element console to Windows 7. Includes a new motherboard, solid state hard drive, multi-touch monitor compatibility, and a 2-year extended warranty.
Requires shipping console back to ETC, typically takes 3-4 weeks*
Loaner consoles may be available, but are on a first-come, first-served basis and not guaranteed.
Console Serial Number Look on the right side (near the back) of the console for a white sticker
Console ID What you named your console in the shell settings menu. Can be displayed by pressing the [About] key with a clear command line.
Current Software Version Displayed when you press the [About] key with a clear command line (please use full number, i.e. v188.8.131.52.0.41).
Requires shipping to ETC's factory in Wisconsin (not included)
Hardware upgrade only. Does not fully unlock the max output of 12 universes unless you previously purchased an upgrade.
* Assuming you still have the original packaging, or a safe way to ship the console. Replacement packaging is available, but typically takes a week to arrive after an order is placed.