COVID-19 Update (January 4th, 2021) — While our offices remain closed to the general public, Musson has resumed selected operations in compliance with county guidelinesNon-contact pickup remains available for customers who place their order online, by email, or by phone.

Most of our team continues to work remotely, and many employees are available through their direct extensionIn an emergency, please contact us at or by leaving a voicemail in our general mailbox.

Element Windows 7 Upgrade

$1,530.00 each
  • ETC discontinued this specific part number in October 2018, however you can still purchase a Windows 7 Upgrade for your Element (1) console.

Did you know that most Element consoles made before May 2014 are running Windows XP?  This service will upgrade your Element console to Windows 7.  Includes a new motherboard, solid state hard drive, multi-touch monitor compatibility, and a 2-year extended warranty.

  • Requires shipping console back to ETC, typically takes 3-4 weeks*
  • Loaner consoles may be available, but are on a first-come, first-served basis and not guaranteed.
  • Console Serial Number Look on the right side (near the back) of the console for a white sticker
  • Console ID What you named your console in the shell settings menu.  Can be displayed by pressing the [About] key with a clear command line.
  • Current Software Version Displayed when you press the [About] key with a clear command line (please use full number, i.e. v2.
  • Requires shipping to ETC's factory in Wisconsin (not included)
  • Hardware upgrade only.  Does not fully unlock the max output of 12 universes unless you previously purchased an upgrade.
  • * Assuming you still have the original packaging, or a safe way to ship the console.  Replacement packaging is available, but typically takes a week to arrive after an order is placed.
Model #LMNT-WIN7
Part #4310K1010-ELE
In early 2019, XP-based consoles will stop receiving software updates and bug fixes.  Impacts the following consoles:
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